What is the NBN?

Understanding Australia's National Broadband Network.

Defining the NBN

The NBN stands for the National Broadband Network. It is a world-class, wholesale-only data network designed to replace Australia's aging copper-based telecommunications infrastructure (the original PSTN network).

Unlike previous networks owned by private companies, the NBN is owned and operated by NBN Co Limited, a Government Business Enterprise (GBE). It provides the "pipes" that Retail Service Providers (RSPs) like Aussie Broadband use to sell internet plans to consumers.

The Evolution: A Brief History

2009

The Launch

The Rudd Government announced the creation of NBN Co with a primary goal of providing Fibre-to-the-Premises (FTTP) to 93% of Australian homes and businesses.

2013

The MTM Shift

Following a change in government, the strategy shifted to a Multi-Technology Mix (MTM). This model utilized existing copper and cable TV lines (HFC) to speed up the rollout and reduce costs, leading to the varied tech types we see today.

2020

Completion & Transformation

NBN Co announced the "completion" of the initial volume rollout. Simultaneously, a massive upgrade program was launched to bring FTTP back to millions of homes that were originally given FTTN or FTTC.

The Transformation Today

Today, the NBN is undergoing a "Fibre Transformation." As data demands grow with 4K streaming, remote work, and smart homes, the network is being upgraded to support speeds up to 1Gbps (1000Mbps) for the majority of the population.

Reliability

Transitioning from weather-sensitive copper to light-based fibre optics.

Future Proofing

Designed to handle the next decade of digital growth and high-bandwidth applications.

About NBN Support Hub

NBN Support Hub is an independent educational resource built with a singular goal: to help Australians get the best possible experience from their NBN connection.

Our Mission

To simplify complex NBN technology so you can troubleshoot issues without waiting on hold for hours.

Independent Info

We provide unbiased information on tech types, jargon, and troubleshooting steps that apply to all providers.

Practical Tools

From speed tests to our interactive troubleshooting wizard, we provide the tools you need to stay connected.